Terms and Conditions

All hand made products are individually made to order. There may be minimal variations to each design.

Whilst every effort is made to supply printed cards as sampled, we reserve the right to substitute materials as necessary. However, it is our policy to improve our stand specifications.

All stationery orders are taken on a first come, first served basis. Please ensure you leave sufficient time to fulfil your order. Printed stationery can take up to 4 weeks from agreement of proof and handmade stationery can take up to 8 weeks at busy times.

After receipt of stationery proofs you will be asked to confirm in writing that they have been fully checked. Any alterations made after this point may be liable to additional charges.

Clients are responsible for obtaining all relevant permission and copyrights relating to Order of Service inserts.

Please not that we cannot accept credit or debit card transactions over the phone.

All deliveries are subject to a £3.50 postage and packaging cost. If you live locally, we reserve the right to deliver your products by hand.

Cancellation Policy

Printed stationery - Once your proof has been approved, we are unable to cancel your order. You are liable for 100% of the costs.

All handmade products are subject to 100% cancellation fee once the order is confirmed.

Returns Policy

All non-personalised goods can be returned within 21 days from the perchace date, in perfect condition, in the original packaging and with the receipt.

Goods being returned because they are defective or incorrect as a result of error on our part will be replaced or refunded.

Lingerie cannot be returned unless faulty due to hygiene reasons. Swimwear must be returned with the gusset hygiene sticker intact.

All personalised goods, unless incorrect due to an error on our part or are faulty, are non-returnable and non-refundable.